The Issue
Under health and safety law the employer has a duty of care to protect any lone workers who are working remotely. Given the remote nature of the work undertaken by DEFRA (Department for Environment, Food and Rural Affairs) employees it was important to provide them with adequate lone worker protection. 

The Solution
We provided DEFRA employees with a lone worker protection service that enabled them to raise the alarm if in difficulty. The alarm receiving centre would then escalate to the emergency services and monitor the situation until the emergency services had arrived on scene.

The Result
An individual working remotely had slipped and fallen becoming disorientated in the process. When the alarm was received the team successfully located the emergency services to a remote location off the arterial motorway infrastructure. The casualty was reassured and triaged whilst the emergency services we’re directed to the exact location.